NIIT Airline Technologies´s MonaLisa suite of revenue accounting tools is already well equipped to help regionals and LFCs deal with e-tickets and other forms of paperless travel. "Interlining e-tickets is still a hurdle for small carriers, but if you can handle e-tickets online, it is not that complicated to do them for interline purposes," product manager Joachim Zintl notes. Not that complicated, that is, if you have expert help.

The NIIT Airline Technologies executive says the big virtue of MonaLisa is its flexibility, based on current use by 25 carriers, such as Alpi Eagles, Air Alps, dba and Maersk Air. "We have had to structure it for so many different markets and requirements that if we get a new request we have generally already solved it." The MonaLisa system has been used by several partners in the Star Alliance for interline purposes.

MonaLisa is a thoroughly automated tool for all phases of revenue accounting. The time and staff savings of full automation can be substantial, when compared with simple manual methods. To take an extreme example, Zintl knows of an airline that needs almost 60 employees to manually handle about one million passengers. But NIIT Airline Technologies uses MonaLisa to do all revenue accounting for dba´s five million passengers, on an outsourced basis, with just three employees.
"Efficiency also has a lot to do with your information structure," Zintl points out. "If you have a good IT structure to get the data to us, we can do a very efficient job." Should airlines want the option, NIIT Airline Technologies has made MonaLisa easy to use inhouse, requiring just ten days of training.

The linkages between accounting and other systems are also critical. MonaLisa automatically feeds data on passengers boarded to the airline´s revenue management system, improving forecasts for future fare allocations. Another module provides reports on flight profitability for planning purposes. NIIT Airline Technologies even does group sales for dba and will offer this service to other customers, either as an inhouse tool or as an outsourced service.

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